Get In Touch

Book a demo, or ask a support question 

Sales is staffed Monday to Friday, 9am to 6pm IST, and answers within 24 hours. Technical support runs around the clock, with critical incidents acknowledged inside an hour — a commitment in our terms rather than a line on a marketing page. We work in English and Hindi.

24/7 Support
Always Available
Quick Response
Under 2 Hours
Expert Team
20+ Specialists
Support Channels
Multi-Platform

Send us a Message

We’ll get back to you within 24 hours

01Contact Information
Office
Bhubaneswar
Odisha, India
Business Hours
Mon-Fri: 9:00 AM - 6:00 PM
Support: 24/7 Available
Which route to take

Three ways in, andwhat each one is for

The form on this page reaches sales and is answered within 24 hours. If you are already running CampusTrue and something is broken, support is the faster route — and if the question is “how do I do X”, the help centre is usually faster than either of us.

  • 01

    Sales and demos

    Pricing against your own enrolment, a walkthrough of the modules you would switch on, and questions about migrating from what you run today.

    hello@campustrue.comMonday to Friday, 9am–6pm IST
  • 02

    Technical support

    For institutions already live. Standard queries are answered in office hours; critical incidents are acknowledged inside an hour and worked continuously until resolved.

    support@campustrue.comAround the clock, every day
  • 03

    Answer it yourself

    Attendance, fees, examinations, the role-based apps and the permission model are all documented. Most questions we receive are answered there already.

    Help centre45 guides, 14 answers
Before you write

Four things thatshape the answer

None of these is required to get in touch. Including them means the first reply is a real answer rather than a request for more information.

Your enrolment
Pricing is per student, so the roll count is the first thing that shapes a quote.
Which modules you need
Admissions, attendance, fees, examinations, library, hostel, transport, communication — the quote depends on what you switch on.
Your term rollover date
Migration is least disruptive at a session boundary, so this decides the timeline more than anything else does.
What you run today
Spreadsheets, a previous ERP, paper registers — it determines how much of the first-term setup is import rather than entry.
Answered already

Questions we are asked before every demo

  • From ₹10 per student per month, billed on a minimum of 100 students and exclusive of GST. The final figure depends on enrolment and the modules you enable. See the terms.

  • We do, as part of onboarding rather than a paid add-on: student and staff import, roles, class and section structure, fee heads and the timetable. See what each module does.

  • A 99.9% monthly uptime target, measured excluding announced maintenance, with service credits when it is missed. It is in the contract, not on a badge. Read the commitment.

  • Cancel in writing with 30 days’ notice and export your data for 90 days afterwards. Worth checking before you sign anything, with any vendor. Exit terms.